Who's to blame when AI makes a medical error?

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Assistive artificial intelligence technologies hold significant promise for transforming health care by aiding physicians in diagnosing, managing, and treating patients. However, the current trend of assistive AI implementation could actually worsen challenges related to error prevention and physician burnout, according to a new brief published in JAMA Health Forum.

The researchers predict that medical liability will depend on whom society considers at fault when the technology fails or makes a mistake, subjecting physicians to an unrealistic expectation of knowing when to override or trust AI. The authors warn that such an expectation could increase the risk of burnout and even errors among physicians.

The new brief suggests strategies for health care organizations to support physicians by shifting the focus from individual performance to organizational support and learning, which may alleviate pressure on physicians and foster a more collaborative approach to AI integration.

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