Ambient documentation technology (ADT), including ambient documentation or artificial intelligence (AI) scribes, listens to a clinician-patient conversation and drafts a structured note using generative AI.
ADT was piloted at Mass General Brigham (MGB) and Emory Healthcare, involving 1430 clinicians.
This paper report the results of 2 institutions' survey studies regarding changes in clinician experience with using ADT.
MGB clinicians reporting burnout (Professional Fulfillment Index overall burnout score >1.33) decreased from 50.6%to 29.4% at 42 days and decreased from 52.6%to 30.7% at 84 days.
The proportion of Emory clinicians reporting a positive impact of their documentation practice onwell-being (defined as a score of 3-4 for positive or very positive) improved from 1.6%to 32.3%.
Qualitative analysis of free-text survey comments revealed that clinicians found improved joy in practice with ADT use and saw opportunities for improved ADT functionality.
Across these survey studies, ADT use was associated with reductions in burnout and increases in perceived well-being.
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