National University Hospital (NUH) is deploying artificial intelligence and digital tools to reduce administrative burden and help clinicians focus on patient care as Singapore prepares for a rapidly ageing population and tighter healthcare workforce.
Prof. Aymeric Lim, Chief Executive Officer of NUH said the hospital is redesigning roles and workflows so healthcare workers can concentrate on specialised responsibilities.
At NUH, digital systems provide clinicians with shared data and automated support tools.
AI applications are also being deployed in areas where documentation and workflow bottlenecks occur.
“We have the ED summariser, which generates medical records from clinicians notes. That's a huge documentation bottleneck, which we have addressed,” Lim said.
Beyond technology deployment, NUH is pushing cultural change to support a digital-first hospital strategy.
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