Kuang Tien General Hospital
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2024 National Healthcare Quality Award
Highlights of Workload Reduction
The system provides self-service options for patients, reducing the need for staff assistance. Based on system click rates, it is estimated that approximately 2,653 minutes of assistance time can be saved each month. By converting this into wages at a rate of NTD 250 per hour, the system can reduce administrative operation costs by approximately NTD 11,000 per month.
The project establishes the Inpatient APP, integrating with patients' mobile phones or devices to build a mobile bedside system. This system serves as an integrated inpatient care platform, providing smart care operations for hospitalized patients. The system is categorized into five main areas: meal services, medical services, inpatient services, administrative services, and post-discharge continuous care.
Source: 2025 Application of Digital Healthecare