ITPS

In recent years, with the rapid advancement of information technology and the flourishing development of smart healthcare, the potential risks to patient safety arising from these have become a global focus of concern. In light of this, the Joint Commission of Taiwan (JCT) continues the pilot project to establish Taiwan's first Information Technology-related Patient Safety (ITPS) learning platform in cooperation with the ECRI, a USA organization, since 2021. Through collecting data on the hospitals' health information systems and equipment, we share and discuss experiences in identifying the root causes of information systems-related patient safety issues and explore the risks that may impact patient safety and quality of care. ITPS provides real-time feedback on cases, improvement suggestions, risk alerts, and customized services such as on-site guidance, system risk assessment consultations, workshops, and exchange activities, enabling medical institutions to learn from reported incidents and continuously enhance patient safety.