Taichung Tzu Chi Hospital, Buddhist Tzu Chi Medical Foundation
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2024 National Healthcare Quality Award
Highlights of Workload Reduction
1. Unit supervisors or team leaders spend less time to manage numbers' scheduling. Instead, the staffers can schedule and coordinate by themselves. The supervisors needed to spend about 3.47 hours per month on scheduling by using the original system. By using the new system, they spend 0.26 hours per month.
2. The unit supervisors review and approval numbers' schedules were reduced from 1.96 hours per month to 0.44 hours.
3. The supervisors sign and review attendance scheduling were reduced from
13 minutes per day to 3.78 minutes.
4. This system intelligently generates personalized pre-scheduling, allowing each person can complete their monthly schedule online within just 30 seconds to 2 minutes. It is estimated that all of the users can save at least 121 hours per month.
The system connects attending records, annual leave, sick leave, personal leave, bereavement leave, maternity/paternity leave records. The system integrates intelligent scheduling and review functions, and a friendly operation interface, effectively reducing attendance management and saving supervisors' time.
Source: 2025 Application of Digital Healthecare