Far Eastern Memorial Hospital
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2022 National Healthcare Quality Award
Patient safety goals
📍Promote teamwork and effective communication
📍Implement infection control
The intelligent nurse, named “Emma”, possessesd our the medical expertise, combined with the customer service experience of Far EasTone Telecommunications, to provide responses in layman's terms. Microsoft technologies were then applied to ensure smooth conversion between text and voice, making it easier for the general public to understand.
Source: 2023 Application of Smart Medical Technology