Healthcare organisations could consider online interfaces such as websites, apps and smart speakers as the first point of care with patients.
Virtual health assistants are being designed to help patients find information about health conditions, medications and procedures, and are improving administrative processes like proactive follow-up, sending and/or scheduling appointments and even daily medication reminders.This trend will continue to grow.Contactless interfaces can save lives.
醫療機構可運用網站、應用程式為病人做初步的診斷、處置。
虛擬健康助手可幫助病人找到有關健康狀況，藥物和操作程序的訊息，並改善主動追蹤、安排回診、甚至每日用藥提醒之類的管理流程，這種趨勢將繼續增長。