Freeing up time for patient-centered healthcare with intelligent automation
Already, the new flu-reporting bot has captured updates for more than 10,000 staff vaccinations across multiple clinical sites and saved nearly three months of cumulative administrative time. Automating the reporting has given valuable hours back to the Trust at a time when staff resources are strained daily.
"Right from the start, intelligent automation has helped us enhance staff engagement, free up valuable resources and has had a positive impact on the work we do for our staff and patients," said Neil Picton, Head of Workforce Engagement and Information, Newcastle Upon Tyne Hospitals NHS Foundation Trust. "The flu-reporting bot has helped to streamline a heavy administrative load for our Occupational Health team. It has also helped improve data accuracy and ensured valuable time is not diverted from supporting staff and patient care."
Added Steven Forster, Occupational Health Manager, Newcastle Upon Tyne Hospitals NHS Foundation Trust, "The use of intelligent automation has drastically improved the accuracy and information governance as well as saving invaluable Occupational Health staff time, which has allowed our team to focus on more meaningful work.
The flu-reporting bot is an expansion of a successful intelligent automation program implemented by the Trust to enhance workforce processes, improve employee morale and deliver more time to focus on critical patient care.
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