Since the COVID-19 outbreak, the ministry has been keen to boost its telemedicine system to ensure the safety of the community, reduce health risks, and mitigate the burden of commuting between hospitals and outpatient clinics. MoHAP has developed more than one way to enable patients to communicate with doctors, whether by sending an electronic link to patients' phones reminding them of the appointment or by directly contacting MoHAP’s hotline number. This has contributed to ensuring the continuity of providing patients with top-notch health services.
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