CHI Franciscan's AI-fueled Mission Control Center reaps enormous wins

Updated

Capacity Snapshot – Updated every 30 seconds, this tile gives a birds-eye view of capacity throughout the entire system, including the ability to drill down to specific units in individual hospitals. Real-time access to the full picture allows for better care coordination and improved patient flow to increase much-needed capacity.

With Mission Control's AI, decision-makers were able to anticipate the staffing needs of each hospital up to seven days in advance and adjust staffing to meet those needs, he noted. As team members were reallocated, they were given all the information available on each patient to ensure use of the appropriate PPE and other precautions.

Since August 2019, the Mission Control team has created 1,423 additional days to care for more patients, expedited treatment for 142 critical care patients, mitigated 68 patient surgeries, maintained a 10% reduction in bed request turnaround times, and enabled 561 patients to leave the hospital more quickly. More than 2,000 patient hours have been saved.

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