COVID-19 大流行期間的虛擬護理:多方法患者體驗研究 Virtual Specialist Care During the COVID-19 Pandemic: Multimethod Patient Experience Study

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鑑於 COVID-19 全球大流行,將非緊急門診醫療護理轉變為虛擬就診是理念和實踐的巨大轉變,患者、醫生和診所管理人員自然會經歷陡峭的學習曲線。

我們進行了一項多方法研究,以了解與虛擬專家護理的成功和不太成功經驗相關的關鍵因素,尤其是與患者的護理體驗相關的關鍵因素。

Transitioning nonemergency, ambulatory medical care to virtual visits in light of the COVID-19 global pandemic has been a massive shift in philosophy and practice that naturally came with a steep learning curve for patients, physicians, and clinic administrators.We undertook a multimethod study to understand the key factors associated with successful and less successful experiences of virtual specialist care, particularly as they relate to the patient experience of care.

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