Telehealth services: Digital advancements at the frontline

Updated

In 2020, when the coronavirus disease 2019 (COVID-19) pandemic incited safety concerns and lockdown restrictions, telehealth’s relevance accelerated among healthcare providers and patients.

Telehealth is no longer simply a buzzword. Prior to the pandemic, telehealth adoption was relatively slow, with many healthcare institutions hesitating to utilize the technology primarily to cost, reimbursement, regulatory compliance, and patient privacy concerns,”

“Because of the COVID-19 pandemic, it has quickly become a viable treatment option and, in some circumstances, a lifesaver for the patient population it serves. Many healthcare facilities, including TMC, had already planned and included a telehealth platform in their digital transformation road map, but the pandemic accelerated the timeline for TMC Online implementation, and it has emerged as one of the first hospitals to implement such services,” he added.

Bain & Company likewise observed how telehealth adoption among consumers soared in the Asia-Pacific, with usage having doubled in countries including China, India, Indonesia, and Singapore while rising ninefold in Australia from 2019 to 2021. Adoption also almost doubled among physicians. Consumers in these countries, as well as the Philippines and Malaysia, expected continued growth of telehealth utilization through 2024.

2020 年,當 2019 年冠狀病毒病 (COVID-19) 大流行引發安全擔憂和封鎖限制時,遠程醫療在醫療保健提供者和患者中的相關性加快。在大流行之前,遠程醫療的採用相對緩慢,許多醫療機構猶豫是否使用該技術主要是為了成本、報銷、合規性和患者隱私問題

“由於 COVID-19 大流行,它已迅速成為一種可行的治療選擇,在某些情況下,它還成為其服務的患者群體的救命稻草。包括 TMC 在內的許多醫療機構已經計劃將遠程醫療平台納入其數字化轉型路線圖,但大流行加快了 TMC Online 實施的時間表

貝恩公司同樣觀察到亞太地區消費者對遠程醫療的採用率飆升,從 2019 年到 2021 年,中國、印度、印度尼西亞和新加坡等國家的遠程醫療使用率翻了一番,而澳大利亞則增長了九倍。醫生的採用率也幾乎翻了一番。這些國家以及菲律賓和馬來西亞的消費者預計到 2024 年遠程醫療的使用將持續增長。

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