Emergency medical services (EMS) and first response teams play an instrumental role in providing timely, life-saving healthcare. To help make emergency care more efficient and improve patient outcomes, many EMS organizations are evaluating potential use cases for artificial intelligence (AI) and health IT tools.
However, differences in EMS agency type, funding, workforce volumes and composition, resources, and data access, as highlighted in the 2020 National Emergency Medical Services Assessment, may impact which technologies and use cases an organization can target.
According to experts, AI and IT tools can address two of the most common pain points in EMS: ensuring maximum uptime and stability of mobile incident management software and enhancing patient triage.
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