A hallmark of a modern-day smart hospital is its ability to harness data to improve outcomes and processes. Achieving this capability by digitising records – while an imperative step to digital maturity – is not enough.
"While this was a significant step toward embracing technology, it quickly became apparent that the mere digitisation of records was not sufficient to meet the needs of a smart hospital," says Dr Kun-ju Lin, professor at the Department of Nuclear Medicine and Deputy Chief Information Security Officer of CGMH.
With volumes of data in hand, the hospital had to deal with the inconsistency of data across and within departments and errors in data interpretation, which was preventing the seamless exchange of information among healthcare providers.
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