The Centers for Disease Control and Prevention (CDC) has urged people seeking medical advice to avoid going to emergency rooms or their doctors for routine or minor issues so as not to overwhelm the health care system.
Before SARS-CoV-2, about 11% of all visits with a Kaiser Permanente Washington doctor were handled digitally. During the past week that number has exploded to 40%. Through digital channels, doctors have been able to triage the people they suspect have COVID-19 and those with less critical ailments, which, in turn, helps minimize the spread of the virus and protects people working in clinics and hospitals.
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