In a comprehensive review by University of Queensland analyzed 49 studies, published over 13 years, to identify factors influencing consumer and health care professionals' trust in digital health care.
The review examined studies published between 2010 and 2023, with 40% of the studies conducted in China or the United States.
It found trust in digital health care could be influenced by a person's digital literacy, education levels, prior experiences with digital health, income, privacy concerns and perceived risks.
The review also found that cultural and geographical differences, such as in China where digital privacy is more regulated, needed to be considered because perceptions of trust could differ significantly from those in Western countries.
This research is an important step toward understanding and measuring trust in digital health care.
【MORE】