In his keynote presentation at HIMSS25 APAC, Dr Kun-ju Lin, deputy information security chief at Chang Gung Memorial Hospital, Linkou (CGMH) in Taiwan, shared their journey in building a connected, smart health ecosystem. In 2015, when they were assessed for their baseline EMR system maturity, they realised they were not close to becoming a smart hospital. Data were also previously siloed among individual CGMH hospitals, which made it difficult to aggregate data.
Following their Stage 6 HIMSS Electronic Medical Record Adoption Model (EMRAM) validation in 2016, the hospital started investing in building a consolidated data warehouse and enabling real-time data integration, data virtualisation, data recombination, and production of smart applications. What makes a smart hospital, he said, is culture change. For example, CHMH holding technology competitions among staff to incite culture change. New ideas come up every year. And through this smartphone, they built not only smart templates; now, there are also large language models, an AI agent, CDSS.
Besides the EMRAM, CGMH, Linkou is currently validated at the highest stages of three more HIMSS digital maturity models: the Digital Imaging Adoption Model, the Infrastructure Adoption Model, and the Analytics Maturity Assessment Model. Meanwhile, the hospital also achieved a perfect score in the HIMSS Digital Health Indicator in 2024.
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