Kaohsiung Municipal Ta-Tung Hospital
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2023 National Healthcare Quality Award
Highlights of Achievements in Reducing Workload
📍Online reservation for health checkups, date inquiry, and health checkup cancellation
📍Successful reservation or cancellation of health checkups
📍Health report website provides progress inquiry for reports: simplify paper-based and people's phone call back and forth time.
📍Postal report progress inquiry: link to postal service for report mailing progress
📍Fill out labor general physical and health examination record form on the website to save paper and allow filling out at any time regardless of business hours.
📍Instant display of health checkup reports: View examination results on the same day, reducing the waiting time for reports.
Reducing time wastage
Intelligent health checkup scheduling: Simplifies the cumbersome process of health check-ups, reduces waiting time for each examinee by 57 minutes per check.
- Labor general physical and examination record form: Simultaneously saves time for people in paper filling and for health checkup staff in data input, saving half the time for people in filling out and reducing computer input time by 87.5% for staff.
- Advanced health checkup report: Instant display reduces waiting time for examinees' reports, reduces post-examination anxiety, and allows prompt specialist intervention in case of abnormalities.
- Can reduce about 96.6% of customer waiting costs. After the launch of the intelligent management system operation platform, it effectively improves the problems of manual operation, achieving labor and time-saving benefits.
Source: 2024 Application of Smart Medical Technology